38 Soi Luang Phor Chuan Soi 1 Tambol Karon, Maung District, Phuket ภูเก็ต
- Experience: Experience working in hotels, particularly within front office operations, is crucial. Starting with roles such as receptionist, guest service agent, or reservations clerk can provide valuable insights and operational skills that are critical for a management position.
- Management Experience: Experience in a supervisory or managerial role is often required. This could be as a front desk supervisor, assistant front office manager, or a similar position. Such roles help develop leadership skills, the ability to manage a team, and handle complex situations.
- Customer Service Excellence: Front office managers must have exceptional customer service skills, as they directly interact with guests and are responsible for managing guest experiences.
- Leadership and Team Management: Ability to lead and manage a team, motivate employees, and promote a positive work environment are crucial skills for a front office manager.
- Communication Skills: Strong verbal and written communication skills are necessary to deal with guests, staff, and other departments effectively.
- Problem-solving Skills: The ability to quickly resolve conflicts, handle complaints, and make decisions under pressure is essential.
- Organizational Skills: Being organized is key in a front office role, as it involves handling bookings, guest information, and other administrative tasks.